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Senior Product Manager – TELUS Health

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Health Solutions
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HEA04537-20 Requisition #
Join our team

TELUS Health is committed to changing the way healthcare in Canada works for you, your family, and your loved ones. What part might you play?

We collectively need to find solutions that will benefit all Canadians to meet the challenge of unsustainable rising costs, long wait times and an increasingly older population. Make no mistake, our journey to address Canada’s greatest social challenge of this generation, healthcare, will be long and challenging – but the chance to have an impact on all Canadians and build a new business for TELUS will be worth it!

This role will support the new consolidated TELUS Health Medisys/ Akira Product team to oversee and drive development and delivery of new products and services across all lines of revenue. Example products include: Diabetes Management, Disability Management, Chronic Disease Management and integration of these into virtual care.

Responsibilities:
  • Develop, secure support, implement and articulate a differentiated effective product and service strategy and tactics related to pricing, bundling, positioning, product lifecycle, placement, promotion, partnerships, channel compensation recommendations and service guidelines
  • Manage the market and financial performance of existing and/or new products and services. (including Revenue, Customer deal criteria/standards, Operating Profit, Free Cash Flow, Net Present Value, Internal Rate of Return, Discounted Payback, and Return on Investment and accountability for P&L)
  • Develop, manage and optimize multiple end to end value chains with accountable sub-process owners: Lead timely resolution of production and service delivery issues; escalation of systemic customer issues; and major process changes with accountable sub-process owners
  • Use primary and secondary market research and competitive landscape research to recommend solutions to better support and/or reposition existing or new product offerings to cross-functional teams and/or senior leaders
  • Analyze and anticipate market, client, regulatory and technology trends; create business plans and present recommendations to senior leaders
  • Lead and collaborate on cross-functional teams across all business units to manage margin, enable product/service delivery, improve methods to better support product, and support the delivery of integrated customer solutions
  • Develop, own and maintain a product roadmap and business requirements through the understanding of market, customer, regulatory and technology trends
You’re the missing piece of the puzzle

Required Experience:

  • 5-7 years of equivalent experience in product and project management with financial analysis and development of business strategy
Knowledge/Skills/Abilities:
  • Knowledge of financial concepts including revenue, costs and profitability is a must
  • Strong leadership, project and process management skills, and the ability to lead cross functional teams in a matrix environment
  • Excellent communication and presentation, analytical skills, and ability to develop relationships with key internal and external contacts
  • Full understanding of area of specialization; resolves a wide range of issues in creative ways; able to develop, maintain and optimize end to end value chains
Required Professional Designation/Certification:
  • University Degree in Business Administration, Commerce, Finance
Great-to-have
  • Bilingual in French and English
Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

       Accessibility

       TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment             practices and all qualified applicants will receive consideration for employment.


       We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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