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Medical Office Assistant – Mental Health Clinic

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Health Solutions
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HEA05389-21 Requisition #
Status: Regular Part Time (0,8 FTE - 4 days per week)
Location: 101 - 808 Nelson Street, Vancouver, BC V6Z 2H2
 
Join our team
 
The TELUS Mental Health clinic is a division of TELUS Health – Who is TELUS Health?

We are a national network of renowned medical professionals dedicated to identifying health risks, inspiring positive lifestyle choices and improving patient outcomes. We have one of the largest networks of Care Centres in Canada.

Our commitment: Better healthcare options for everyone. We are leveraging the power of technology to provide Canadians with better health outcomes. Connecting health teams, streamlining workflows, and empowering patients to manage their health are just some of the ways our digital solutions promote collaboration and efficiency.
 
We are looking for enthusiastic, customer service minded individuals who want to work in a collaborative, friendly and supportive environment. Join our team and help us shape the future of how Canadians engage with the healthcare ecosystem.
 
Here's the impact you'll make and what we'll accomplish together

As a Medical Office Assistant for the Mental Health division of TELUS Health, you will provide excellent client care by assisting the medical and professional staff in managing client activity. You will develop strong relationships with other health care providers in the community including Mental Health Care Providers and general practitioners. To this end, you will work together with support staff, Psychologists, Social Workers, Clinical Counsellors and other specialists to build one-on-one relationships that will facilitate ongoing communications and cross-referrals.
 
Here's how
  • Scheduling appointments and arranging for specialist consultations
  • Preparing clients for consults
  • Updating medical records 
  • Contacting clients to remind them of required tests and follow up consultations 
  • Participating in the company’s mental health plan programs 
  • Connecting with clients, supporting individualized care
  • Provide support for general office administrative functions including medical records management
You're the missing piece of the puzzle
 
Experience / Knowledge:
  • Minimum of one year of medical office experience preferable in a private entrepreneurial environment
  • Minimum two years of healthcare experience and medical terminology greatly preferred
  • Experience in Mental Health would be an asset
  • Electronic Medical Record (EMR) experience required
Skills and Abilities:
  • Good knowledge of Microsoft Office 
  • Exceptional organizational and customer service skills
  • A team player capable of interacting professionally with staff and Health Care provides with a positive attitude
  • Ability to handle and communicate effectively with challenging clients
Work Conditions / Physical Requirements:
  • You will be required to work in a multi-disciplinary clinical setting. Typically you would work office hours however; some flexibility may be required to accommodate service requirements for the operation.
  • You will be working in an office environment, which may require extended periods of time completing computer related work.  You will work an eight hour day with an additional minimum of half hour for lunch. You may be required to travel for meetings and centre support.
A bit about us
 
Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you’re helping us make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability —your unique contributions and talents will be valued and respected here.
 
TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.
 
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
 
#INDTH
 

       Accessibility

       TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment             practices and all qualified applicants will receive consideration for employment.


       We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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